A VE.Bus firmware update is now available that fixes an issue where affected systems would briefly shut down. This affects some 48V models in the serial number range HQ2518 up to and including HQ2611.
The issue mainly occurs on systems using the Australian grid code or with the GND relay disabled. Aside from grid-connected systems in Australia, nearly all systems have their ground relay enabled and are therefore not affected.
The firmware is not available for all models, as only a limited number are affected by this issue. You can find the list of affected products below.
List of affected products
If your model is not listed, it does not exhibit this behaviour.
Firmware version
- v562: MultiPlus-II 48/8000
- v560: all other models in above list
Change log
For the full change log, including the previous versions, see the VE.Bus folder on Victron Professional
How to install this update?
WARNING: updating the firmware of VE.Bus inverter/chargers is strongly advised to be carried out by trained personnel only. Performing the update will cause all settings to be reset to their default & require the product to be reconfigured.
For further information about when and how to update,
- End-users: please contact your installer.
- Professionals: see VictronConnect VE.Bus Configuration guide, Firmware update chapter, or use the Remote update feature on the VRM Portal.