Today we update you on our situation related to the coronavirus outbreak. Venus OS v2.52 is released. We have a blog for you which rounds-up all the action at the close of the ice-skating season. And another one about a mobile energy masterclass in paradise. And do check the list of lists of updated documentation, dates for training events and exhibitions we have for you - several of which are either being replaced by webinars or cancelled.
Coronavirus outbreak
The current situation - good
With regards to the coronavirus outbreak, our status so far is good. We always keep very high stock levels of finished goods, to make life easy and smooth in our normal situation of growth. This is also helpful in case of difficulties with production or supply – which could happen in case of the coronavirus outbreak, but so far all is well: production has been – and is still running smoothly; as are inbound and outbound logistics.
Our office staff can, and are, working from home in isolation. That is a bit less efficient as well as awkward, but very do-able. Lastly, on a more general level, Victron is a financially healthy company, and can handle several serious blows.
With those reassuring thoughts in mind there are risks of course, for example in case an outbreak occurs amongst the staff in one of our warehouses. That event would have the highest impact on our customers and ourselves. There are many, many counter-measures in place to minimise that possibility, and other risks.
In any case please stay safe, and I hope you and your families are doing well.
Areas blocked for delivery
Our logistics companies are keeping us updated with a list of postal codes where they are not delivering goods at the moment. Currently these are various postal codes in Italy, France, Spain as well as the Czech Republic. See E-Order for details.
Venus OS v2.52 – BYD Premium LV batteries
BYD has launched their new Premium LV batteries, suitable for both on- and off-grid applications. Venus OS v2.52 contains the necessary changes to make these new models work well together with Victron equipment. Read the blogpost for more information about Venus OS v.2.52
New and updated documents
In our weekly update you will find the following document changes:
- In the Phoenix Inverter 1200VA - 5000VA datasheet we changed the section Computer Interface to a new section: Communications interface.
- A typo has been corrected in the table in the manual MultiPlus 3k 120V, the service manual MultiPlus 3k 120V and the user manual MultiPlus 3k 120V. The continuous output power at 65°C was (24V model) 3000W and is now corrected to 1700W.
- In the datasheet - 12,8 & 25,6 Volt lithium iron phosphate batteries Smart we corrected the connections for the 160Ah-a and 200Ah-a models to M8.
- The Phoenix Inverter 3000VA 120V datasheet we also changed the section Computer Interface to the new section Communications interface and we have corrected the AC connection in the table from 230V to 120V.
- The Smart BatteryProtect 48V 100A and the Smart BatteryProtect 65A 100A 220A manual have been updated and an appendix has been added.
Certificates
We added the Addendum to Certificate ESS AS/NZS 4777.2 MultiPlus-II 48/3000/35-32 and MultiPlus-II 48/5000/70-50 to our website, Australian CEC registration is ongoing and expected to be finished soon.
For all latest documentation we refer you to our website.
Changes and cancellations due to the coronavirus
Due to the Coronavirus outbreak several exhibitions and training events have been cancelled or changed into webinars. Whenever a planned venue-based training event will be run instead as a webinar, we will inform you by email.
Make sure to check our website or the event’s website for the latest information.
Victron training events
Sign up for one of our training events and learn more about our products. The next training events, all of which are still accepting registration, are:
- March 27th – March 28th, Sistemas fotovotaicos fora de rede – off grid e seu futuro in Belém, Brazil
- April 2nd, Victron Energy Technical Workshop in Kiev, Ukraine
- April 7th – April 8th, Formation installateur – Basique et site isolé S15 in Sainte Tulle, France
For now, the above-mentioned events will take place as planned. Of course, we will inform you in time if things change. Several events are currently being re-planned to be held in webinar fashion.
Webinars
- April 2nd - Using generators in a Victron system (English)
- May 1st – Various topics (USA)
- May 8th – Die Kraft des Monitorings (German)
- June 26th – Effizient laden met dem SmartSolar MPPT (German)
For more information about our training events visit Victron Professional
Upcoming exhibitions
Check our exhibition schedule online if you are interested in visiting an exhibition in your area over the coming months. Please refer to our website or the event's website to check for any cancellation:
- April 17th – April 19th, Vanlifest – Festival du van fait maison in Camping la Civelle, France
- April 25th – April 26th, Camper Van Weekend – L’évènement 100% vans & fourgons aménagés in France
- May 15th – May 17th, Shanghai RV Expo in Shanghai, China
NICE TO KNOW
Ice Picks
As the 2019/2020 speed skating season comes to a close, we look back on some of the latest successes achieved by skaters from Gewest Fryslân.
Mobile energy masterclass
Expert advice as Vanlife meet in paradise
Victron’s Technical Writer Margreet Leeftink teamed up with Sales Manager for Australia Craig Murray a few days ago to give a presentation aimed at demystifying DC-based energy storage and generation in a Mobile Home.
They attended a Vanlife event on Australia’s Pacific Coast – where they demonstrated a compact installation and found the audience eager to hear practical advice on choosing, installing and managing mobile power systems.
Read the blog post.